Privacy Policy

1. Introduction

1124 CONSULTANCY PTY ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the General Data Protection Regulation (GDPR) when processing personal data of individuals in the European Economic Area (EEA) and the United Kingdom, as well as applicable data protection laws in Lesotho and other jurisdictions where we operate.

2. Data Controller

3. Information We Collect

We may collect the following types of personal data:

3.1 Information You Provide Directly

• Contact information (name, email address, phone number)
• Business information (company name, job title, business address)
• Communication preferences
• Information provided in forms, surveys, or correspondence
• Payment information (processed securely through payment providers)

3.2 Information Collected Automatically

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on our website
• Date and time of visits

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legal Obligation: Processing is necessary to comply with our legal obligations
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests

5. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our consulting services
• To communicate with you about our services
• To respond to your inquiries and provide customer support
• To send you marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations
• To protect our rights and prevent fraud
• To analyze usage patterns and optimize user experience

6. Data Sharing

We may disclose your information only in the following limited circumstances:

• Service Providers: We may share data with trusted service providers who assist us in operating our website and conducting our business (e.g., hosting providers, email service providers), subject to confidentiality agreements
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or that of others

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and applicable legal requirements.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Regular backups and disaster recovery procedures

9. Your Rights

Under GDPR and applicable data protection laws, you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete personal data
• Right to Erasure: You can request deletion of your personal data in certain circumstances
• Right to Restrict Processing: You can request that we limit the processing of your personal data
• Right to Data Portability: You can request to receive your data in a structured, commonly used format
• Right to Object: You can object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

10. Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and enhance functionality

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

11. International Data Transfers

As we are based in Lesotho, your personal data may be transferred to and processed in Lesotho. When we transfer data from the EEA or UK to countries outside these regions, we ensure appropriate safeguards are in place to protect your data, such as:

• Standard contractual clauses approved by the European Commission
• Ensuring recipients are in countries with adequate data protection laws
• Implementing additional security measures where necessary

12. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy, your personal data, or would like to exercise your rights, please contact us: